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Shipping & Return policy
We ship products from our warehouse in Latvia. Once the order is shipped the amendments or cancelations are no longer possible. After your product is shipped out, you'll receive an e-mail with tracking number. You can track your order on DPD website.
Average delivery time in Europe is 5 working days, however for some countries like, Greece, Portugal, Spain, Bulgaria and Romania delivery time is longer and can take up to 10 working days.
Shipping costs depends on the country and size of order. For example, the shipping of one yoga mat to Latvia is free, to Lithuania or Estonia €9,74, to majority of EU countries shipping price is €21,18. The precise shipping cost will be calculated during check-out process.
Free shipping on all orders to Latvia with DPD currier.
In order to apply free shipping type in FREESHIPPING in "Discount" field and press "Apply" button.
Rītausma accepts returns up to 14 days from delivery date for products bought on ritausma.com. Rītausma doesn't cover the cost of return shipping. Initial shipping cost is refunded if you return your complete order. We don't accept returns of items that have been altered or damaged after being received. €20 fee will be applied to any merchandise that has been used or is out of its original packaging.
In case if return is from country outside the EU, the customer will be fully responsible for checking that all applicable duties and taxes would be charged to them directly if any should arise. If Rītausma is requested to pay for additional taxes upon arrival of your returned merchandise, we will refuse the parcel and it will be returned to sender.
Gift cards are not returnable.